Managed IT Support for Small Businesses
Reliable, affordable IT support and Microsoft 365 management for businesses with 5–50 employees.
What We Do
Cloudara IT Services provides reliable, fast and cost‑effective managed IT support for small and medium businesses. Most SMEs don’t need an in‑house IT professional, but they do need systems that stay secure, stable and productive without unexpected downtime. We specialise in:
- Microsoft 365 management
- User account setup & offboarding
- Email & Teams support
- MFA & security
- Remote troubleshootingIf your business relies on Microsoft 365, we make sure everything just works.
Who We Help
Cloudara provides managed IT support for small and medium‑sized firms with 5–50 employees, specialising in regulated and professional industries where reliability, security and compliance matter.Accountancy firms — Practices that need secure handling of financial records, dependable Microsoft 365 performance, and minimal downtime during payroll, bookkeeping and year‑end.Solicitors & legal practices — Firms requiring strong protection for case files, stable communication tools for fee‑earners, and support aligned with SRA expectations.Wealth managers & financial advisors — Businesses handling sensitive client portfolios that need reliable systems, secure data access and FCA‑aligned best‑practice.Recruitment agencies — Agencies that rely on CRM uptime, fast email support and secure handling of candidate information.Cloudara is built for businesses that want dependable, responsive IT support without hiring an in‑house team, with pricing that scales simply by user count.
Problems We Solve
Email issues — Fixing Outlook and Exchange problems that block communication or slow down client work.Password resets — Rapid resets and access recovery so staff aren’t locked out of critical systems.New starter setup — Preparing accounts, mailboxes and access so new hires can start working immediately.Leaver offboarding — Securely disabling accounts, protecting data and preventing unauthorised access.Microsoft 365 administration — Managing licences, mailboxes, permissions and configuration across your organisation.MFA & security — Enforcing Multi‑Factor Authentication and applying essential security best‑practice.Teams issues — Resolving meeting problems, chat issues, permissions and collaboration faults.Device troubleshooting — Fixing everyday laptop, desktop and software problems that slow staff down.General IT questions — Clear, simple guidance whenever your team needs help or something doesn’t make sense.
Clear User Based Pricing
Small Teams — from £299/month
For 1–10 users
- Full Cloudara Managed IT Support
- Microsoft 365 management
- User onboarding & offboarding
- Email & Teams support
- Remote troubleshooting
- Device management
- Security best‑practice
Business hours support (Mon–Fri, 9–5)
Price:
£299/month covers up to 10 users
Additional users: £20/userGrowing Teams — from £500/month
For 11–25 users
Same support.
Same service.
Just more users.
Price:
£500/month covers up to 25 users
Additional users: £18/userLarger Teams — from £750/month
For 26–50 users
Same Cloudara Managed IT package — scaled for larger teams.
Price:
£750/month covers up to 50 users
Additional users: £15/user
What’s included:
Microsoft 365 administration — Managing licences, mailboxes, security settings and day‑to‑day configuration.User account management — Creating, updating and removing accounts to keep access secure and organised.New starter setup — Preparing accounts, mailboxes and access so new staff are ready to work immediately.Leaver offboarding — Disabling accounts, securing data and ensuring access is properly revoked.MFA management — Enforcing and supporting Multi‑Factor Authentication for stronger security.Email & Teams support — Fixing issues with Outlook, Teams, permissions and communication tools.Remote troubleshooting — Fast support for everyday IT problems that slow staff down.Basic security recommendations
What’s not included:
Hardware supply — We don’t provide physical equipment such as laptops, desktops, networking gear or peripherals. If you need recommendations, we can advise on suitable business‑grade options.Software licensing — Licensing for Microsoft 365, security products or third‑party applications is not included. We can help you choose the right licences and manage them, but the cost of the licences themselves is separate.On‑site visits — Regular on‑site support isn’t part of the standard package. However, on‑site visits can be arranged when needed, and full on‑site support will be available in upcoming Cloudara packages currently in development.Major projects — Large‑scale work such as migrations, full system rebuilds, network redesigns or complex deployments are not included. These can be scoped and quoted separately if required.Out‑of‑hours support — Support is provided during business hours only.
No long contracts. No hidden fees. No nonsense.
Just reliable IT support that keeps your business running smoothly.
Cloudara © 2026, Managed IT Support & Microsoft 365 Management, Northampton, UK